Customer support
AI Website Builder Help and Support
Find answers about creating and editing your OAZEE website, domains, SEO, plans, billing and your account. If you need more help, contact our team.
Go to contact optionsCan I create a website before making a payment?
Yes, absolutely. You can create and instantly publish a website at oazee.space/site_name for free to claim it — all you need is a quick registration. Payment is only required when you want to connect your custom domain or use a branded subdomain site_name.oazee.com (from the Start plan). On the free plan, the contact form operates in a limited mode — 10 emails per month (you can test the form right after free registration and linking your email).
What do I get when I upgrade to a paid plan?
Paid generation produces a richer version of your website with AI photos and no OAZEE attribution. Every paid plan includes unlimited websites, AI editing, hosting, SSL, contact forms, technical SEO, website analytics, and a monthly ZEE allowance for ongoing AI work. Start adds your own OAZEE subdomain and lets you connect a custom domain. Pro and Business include a higher monthly AI allowance (Business: a custom domain for every website).
Why is paid generation better?
For free, you get a complete website at oazee.space to try out. A paid plan turns it into a real business tool: it removes OAZEE branding, gives you your own subdomain or domain, raises the monthly limit on form inquiries, adds an AI webmaster with a monthly ZEE allowance for rewriting content or adding new offers, and guarantees uninterrupted hosting — free websites with no visits get archived after 90 days.
Will my website be fast?
OAZEE builds fast, server-rendered, mobile-first pages and optimises essential assets. The exact score can vary with content, external services, and test conditions, so every published page can be checked independently in Google PageSpeed Insights.
Is the website prepared for search engines and AI systems?
Yes — 100% on the technical side. OAZEE automatically generates clean code, titles, descriptions, Schema.org structured data, Open Graph data, and a sitemap, so search engines and AI assistants can read and understand your website instantly. You get the same solid technical foundation SEO agencies charge for elsewhere; actual rankings then depend on competition and content.
Can I use my own domain?
Start includes an OAZEE subdomain and connecting your own domain.
Can I edit the website after publication?
Yes. Routine updates to your own details (phone, email, prices, opening hours, URL, or text) are free (0 ZEE). You can also edit the website in plain language, by text or voice — AI edits use ZEE, and you'll always see the exact cost before confirming.
Does OAZEE guarantee a position in search engines or a mention in AI assistants?
No. No service can guarantee search rankings or inclusion in AI answers. OAZEE gives your website a strong technical, machine-readable foundation and lets you keep developing its content.
How do I cancel my subscription?
Sign in, open /pricing, and click "Manage billing" — this opens billing management (Stripe), where you can cancel. Your plan stays active until the end of the period you already paid for. Your website then stays online for another 30 days; after that it is no longer published, but it stays stored in your account and goes back online automatically when you renew.
How do I delete my website?
Delete a website directly from its settings using the "Delete this website" button — this action cannot be undone.
How do I change the email that receives form inquiries?
In your website's settings, you can set a dedicated contact email for form inquiries, independent of your account email.
How do I edit text on my website?
Open My sites, find your website and click "Open editor →". Choose "Visual editor", click any text on the page and type the new version. When you're done, click "Save". Changing your phone number, email, prices or opening hours by hand costs 0 ZEE.
How do I replace or add a photo?
In the visual editor, click the photo you want to change (or the empty spot where a photo can go). Upload your own image for free (at least 200×200 px, up to 4 MB), drag to position it, use the slider to zoom and click "Use this crop". Or generate a new photo with AI — the ZEE cost is shown before you confirm.
How do I change my website address?
Open My sites, then "Website settings" → "Website address". A branded address like yourbusiness.oazee.com is included on paid plans from Start: click "Change", enter the name you want (6–30 characters) and wait for "Available" before saving. You can also move the site back to oazee.space at any time.
How do I connect my own domain?
Custom domains are included from the Start plan. Open My sites, then "Website settings" → "Website address", click "Add a domain" and choose "I already have a domain". Type just the address, like mybusiness.com (no https:// and no www.). We then show one DNS record (type, name, value): sign in to the company where you registered the domain, open its DNS settings and add that record — if you already have an A record for @, replace it. Changes take from a few minutes up to 24 hours. You can close the window: we check automatically and email you as soon as the domain is connected.
How do I make bigger changes with the AI editor?
The AI editor is available on paid plans. Open the editor, choose "AI editor" and write or say what to change, for example "raise all prices by 10%". You see the ZEE cost before you confirm. The ZEE are charged as soon as the generated preview is ready, even if you then don't apply it; if it fails, nothing is charged.
How do I connect Google Analytics or Meta Pixel?
Open My sites, then "Website settings" → "Analytics & ad tracking" → "Manage". Enter your Meta Pixel ID, Google Analytics 4 Measurement ID (G-XXXXXXXXXX) or Google Ads Conversion ID — we insert the tracking code for you, no scripts needed. Connecting any tracker automatically turns on a cookie-consent banner on your site.
How do I buy more ZEE?
ZEE packs are available on paid plans (on the Free plan, choose a plan first). Open Pricing, scroll to "Need more AI work?" and click "Buy" next to the pack you want (50, 150 or 500 ZEE). Tick the terms checkbox if it is shown, then choose how to pay — by card (Stripe) or, where offered, by bank transfer. Purchased ZEE never expire. Your balance and the expiry dates of plan credits are shown under "Your ZEE" on My sites.
How do I change my plan or switch to annual billing?
Open Pricing (or click "Change plan" on My sites). Pick "Monthly" or "Annual" (saves 20%), then click "Choose" on the plan you want. If you already have a subscription, you are taken to a Stripe confirmation page that shows the prorated amount — nothing changes until you confirm there. To move your current plan to annual billing, click "Switch to annual". For your payment method, invoices or cancelling, click "Manage billing".
How do I add another language version of my website?
Open My sites, then "Website settings" → "Language versions" and click the language you want to add, for example "+ English". The number of language versions depends on your plan: the section shows how many are used and tells you when none are left.
How do I refresh the picture shown when my link is shared?
Open My sites — each website card shows its social preview, the image that appears when your link is shared in messengers and social networks. On paid plans you can regenerate it with AI; the ZEE cost is shown on the button. On the Free plan the preview stays as it was generated.
You have the free foundation in your pocket
Choose a plan and take your business to the next level
Create and publish a website for free at oazee.space/name. Visual editor changes are free; AI changes by text or voice use ZEE.
After publishing, choose an available name for oazee.space/name for free.
When you're ready to take your business higher, paid plans unlock a branded subdomain (your-name.oazee.com) or a custom domain, a website completely free of OAZEE branding, unique AI photos, and a personal AI webmaster who adjusts everything at your word.
View pricingThe workhorse for active services and ad campaigns on Google Ads and Meta Ads.
- ✓ 200 ZEE per monthⓘA refreshing credit for AI content edits, copy rewrites, and adding new services.
- ✓ 1 website included
- ✓ Additional website for 40 ZEE
- ✓ 300 form messages / month
- ✓ Everything in the Start planⓘPro includes everything in Start, with higher monthly ZEE and form-message allowances shown above.
- ✓ 3 own domains
- ✓ €24.90/moⓘ€239.00/yr
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